Shipping/ Return policy
Free shipping over $45 and flat rate $5.99 in continental US
If you place your order before 2PM CT, we will process and ship your order the same day (except weekends and holidays).
International shipping: see here https://www.vat19.com/main/internationalWelcome
If you are not satisfied with the items in your order, please send them back to us within 30 days of receipt in their original condition for a full refund.
You are responsible for return shipping fees unless there was an error in shipping.
If the product is returned and it is not in its original condition (including all packaging), we will deduct a 15% restocking fee from the refund.
If an item arrives damaged
If your product arrives damaged or broken, please contact us immediately and we will send a replacement.
The original shipping fee is not refunded
Unfortunately, we cannot refund the shipping fee on any return. We completely understand if you didn't like the item or you accidentally ordered the wrong item, but we can't eat the cost of shipping.
Also, if you received free shipping on your purchase, we will deduct our actual postage cost from the refund amount. While we spend a good deal of money on labor and packaging, we're only going to deduct the actual postage amount.
**Please drink responsibly and never over drink any fluid**
For more questions, contact us: firstname.lastname@example.org